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Mercedes-Benz of Rochester


4296 W Henrietta Rd, Rochester, NY 14623 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (5) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Outstanding Dealership, Would recommend to anyone
Written by shadd1 on 07/01/2014
I spent several weeks looking around for a newer low mileage (less than 10,000 mile) Cadillac CTS-V coupe in black with a manual transmission. After reviewing all the normal sites such as autotrader.com and cars.com. I found that Mercedes-Benz of Rochester, NY had the exact car that I was looking for. After talking with Bob several times over the phone, he made me feel at ease and it would be a smooth transition. So I preceded to drive the well over 600 miles from Ft. Bragg(yes I am a U.S. Army Soldier) to Rochester, NY. I was greeted at the door by Bob, who unfortunately had a family emergency, and was redirected to Rene. I could not speak higher of this dealership and the sales team that helped me (Bob C and Rene I) as well as the sales manger, Matthew K. The vehicle that I was purchasing had a minor issue. (a sensor went bad upon delivery), and I truly believe that this dealership could not have handled this more professionally, and definitely put my mind at ease about the several hundred mile drive. Anyone that is considering purchasing a new Mercedes or used car regardless of where you are in the U.S., should look no farther than this dealership. It is beyond the shadow of a doubt, worth the drive.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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