Manhattan Motorcars

Don't get fooled by their "elite " appearance, beautiful cars and "no stress" selling style: they are just another dealer where people are out to rip you off if you let them. In my case, the price was too high and they had very little room for negotiation. The car (used, certified) was delivered with several basic parts missing and a serious defect. They re-supplied the parts after I complained but refused to pay for fixing the problem as I already drove off when noticed. Instead they charged me over $600 dollars for fixing something that would never pass the certification. Their sales manager called to "apologize" but couldn't resist accusing me instead and then hanging up. The sales people spoiled the whole experience of buying a premium car and cast doubt on the value of Porsche certification and this franchise. I think they need customer service-101 refresher course or something like that. Disappointed.