West Herr Ford Hamburg

I cannot say enough about Mark and his team at West Herr Auto! This was my second time dealing with a car dealership, and my first time purchasing a car. I wouldn't consider my first experience bad, but it was no where in compassion to the amazing experience I had working with Mark and West Herr! Mark took me through the entire process with transparency and confidence. I never felt like he was a stereotypical car salesman, but rather a consultant. I always felt like my best interest was at the front of his mind, rather than making a sale. When I finally decided on my vehicle, Mark worked to get it in my hands quickly, since my dream vehicle was at another location. When the car came in, Mark spent a ton of time going over ever bell and whistle, so I felt confident driving off the lot. Thank you so much Mark, Nick, and the team at West Herr. They made my car buying experience a truly wonderful one!