Croton Auto Park
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Dealership Sales Review
sales Rating
Great first time car buying experience
Written by 06/05/2017
onI was referred to this dealership by a friend who told me to contact Frank Lombardo, when I told them that I was interested in the 2017 Chrysler Pacifica. I live an hr away in CT but I trusted my friend's recommendation. I am so very happy I did. It was my first time buying/leasing a car, I honestly had no clue but my husband wanted me to do the research etc myself. I called Frank and told him which car I was interested in and that we were initially going to finance. He informed me of all the different models and suggested the L Plus would best fit my needs. Even though we were going to finance I did request lease information and after my husband and I did the math we chose to do the lease. Before I made the final decision I decided to check out the dealer that is 5 minutes from my house and in the same state. Well the next day I called back Frank and said we want to lease the car from Croton Auto Park. He did everything he could do over the phone with me, he was very patient with all of my questions. It was almost Memorial Day weekend and the earliest we could get there was the last day of the month and his day off. He made sure he was there for us. When we arrived we were greeted right away and was brought directly to him. We saw several other employees who all said hello and acknowledged us. Frank new we traveled from CT so he had everything waiting for us. The finance Manager Chris came over right away, introduced himself and went over a few things with us. Before we left Gabrielle brought us to our vehicle and she showed us everything we needed to know and offered to help set some things up but I opted to do it at home. For my first time car buying it was a quick, painless experience. I am very pleased with my entire experience and really love my new Chrysler Pacifica Touring L Plus.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes