Skip to main content

Ramsey Nissan


401 Rte 17, Upper Saddle River, NJ 07458 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (3) No (0)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Unprofessional Mae
Written by ARiz113 on 09/01/2017
Worked with Mae on a used Nissan Rogue. The first car we agreed on was sold from under us. Then she tried to sell us another car with double the miles for the same price without us seeing it. So we agreed to take delivery of the car regardless, and asked to be contacted by the finance manager for the terms and payments, which was never done. The following day when we came in we were disgusted with the way Mae handled herself in an unprofessional manner. She rushed into taking the plates off our trade in before we spoke with the finance manager. Once we sat with him we were surprised there were surprise "dealer prep charges" in excess of $400, and the promised interest rate apparently didn't exist although we were tier one credit. At this point we decided not to go through with the deal. This is when Mae became very confrontational, rude, nasty, and aggressive. She then barely screwed on the license plate on our trade in with one screw and threw the screws in the car. She then came running out as we were leaving and screamed at me while showing me how she circled that we didn't qualify for the rate. She then gave us the middle finger as me, my wife, and toddler drove off after we didn't buy the car from her since she misinformed us and was rude (left me speechless). Initially we were referred to Murph, who was a true professional and gentleman, however due to Mae's unruly behavior i would never return.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.