Salerno Duane Ford
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Dealership Sales Review
sales Rating
Amazing Customer Experience
Written by 11/04/2016
onI was shopping around for an family van. After watching the TV adds on the 2017 Chrysler Pacifica, I went to the same dealership where I bought my first car. Here I was greeted by a very friendly guy called John Cola. He showed me the van and answered all my questions. Since I didn't have time to do a test drive, we agreed to meet on the following day. I did the test drive with John and we talked about a really good deal that Salerno Duane was offering. John was very patient and showed me all the different options. Each Chrysler Pacifica in the deal came with a different package. John advise me on what package was best for me and my lifestyle. Long story short, it was getting late and I wanted to close on the deal on that day due to my hectic schedule. John and the Finance Manager, Andreas were very accommodating and stayed after business hours to close the deal with me and I left with my new Chrysler Pacifica. John really went though hoops to make it happen and have me leave with my new car. At that time, most of the staff was left so John had to multi task (i.e. get out the exact van I wanted from the lot, fill up the tank, etc.). I've had many buying experiences and I have never met someone as committed as John. He's really focused on the customer and I wouldn't hesitate to do business with him in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes