Jack Daniels Kia

Last email i sent: Hi Carolyn, I was assured by you that car rental for which I was erroneously charged would be credited, but it has not... It has been about 2 months since I brought my Kia in for service and initially notified you of the problem at the beginning of this year. I have tried to reach you by phone and email numerous times and none of my messages have been returned. My Kia is due for it's next service, however, I will not be returning to Jack Daniels. A disappointed, former customer, XXX On Tue, Jan 25, 2011 at 10:32 AM, XXX wrote: Hi Carolyn, I still haven't received a credit for the car rental. Can you please look into it and send me an update? Thanks, XXX ---------- Forwarded message ---------- From: XXX Date: Fri, Jan 14, 2011 at 11:26 AM Subject: Fwd: Thanks for Your Service Visit at Jack Daniels Kia To: [violative content deleted] Hi Carolyn, I am following up on my call last week. I was charged $120.93 by Enterprise for a car rental during a service visit. Enterprise (Fairview, NJ office) charged me because they were unable to get a RO/PO# from Jack Daniels Kia. Have you been able to resolve this? I haven't seen a credit on my American Express thus far. Please update me on the status of this. Thanks, XXX ---------- Forwarded message ---------- From: Jack Daniels Kia [violative content deleted] Date: Sat, Dec 25, 2010 at 11:18 AM Subject: Thanks for Your Service Visit at Jack Daniels Kia To:[violative content deleted] To view this email as a web page, go here. Dear XXX, On behalf of everyone at Jack Daniels Kia, I just wanted to say "thanks" for your recent visit to our service department. We truly appreciate your business and want to make sure your visit went well and the service performed met your expectations. Our goal is to create extremely satisfied customers, so if you should have any questions regarding your visit, the service performed or the manufacturer recommended service schedule please don't hesitate to call me directly at [violative content deleted]. Thank you again. Pedro Martin Service Manager Jack Daniels Kia 16-01 McBride Ave Fair Lawn NJ, 07410 Unsubscribe This email was sent to: [violative content deleted] This email was sent by: Jack Daniels Kia 16-01 McBride Ave Fair Lawn, NJ 07410