Tulley Mazda
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Amazing service experience!
Written by 02/20/2015
onI had my car serviced at Tulley Mazda last week and the overall experience seriously exceeded my expectations. Not only was I able to call and get an appointment for the next day, I was greeted by a very friendly and helpful staff. From there, Chris assisted me, explained everything and when I told him I had to have the work completed by a specific time, he assured me that once they assessed the situation, he would ensure that they could either meet my timeframe or schedule a follow up visit.
The assessment was done very quickly and Chris came over to explain everything, including the fair price. He also spoke to my husband on the phone to explain the details of the work to be done. Additionally, he assured me that the work would be completed within the timeframe that I had designated.
He kept me updated while the car was being serviced and the work was all completed earlier than promised.
My car is once again humming along - great Mazda CX-9, great service from Tulley Mazda. Kudos to the great team! I will be back!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes