Grappone Hyundai
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Dealership Service Review
service Rating
Awful service - road hazard
Written by 10/31/2016
onWhen I brought my car into this dealership I figured the dealership knew more about the car than my local shop that I usually use. This was a terrible mistake and I will never bring it here again. I brought the car in early in the morning for a check engine light and they said it would only take a couple hours. I called at the end of the day to check the status of it and they hadn't even started work on it. They rushed to finish it by the end of the day for me, and they made many mistakes. After being charged $100 to check the engine, I left with more problems than I came in with, and the gas tank wouldn't fill up any more. I brought it to a different car mechanic and he told me they forgot to reconnect many of the evap hoses. This sort of service from anyone is very unprofessional and I will never bring my car here again.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No