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Baxter Toyota Lincoln


8600 S 33rd St, Lincoln, NE 68516 (map)
Today 8:00 AM - 8:00 PM
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Dealership Sales Review

3 out of 5 starssales Rating
Go prepared
Written by webtravelin on 06/27/2011
We had an idea of the vehicle we wanted and thanks to Edmunds we had the true market value and our expected trade in allowance. Rocky, our salesman, was very nice initially and very well versed on the workings of the highlander. Initially he took the sticker price down by 500 and offered 6800 for our trade. We said no, you are way off, and he left for awhile and returned. This went on for what seemed like a long time and we finally settled on 9300 off the sticker price of about 35000. This number was given to us after we got quite upset and told him, he know minutes after we arrived what he could do for a deal, and the rest of the hour and a half was spent trying to screw us out of more money. Toyota at the time had a 500 dollar allowance, but required us to finance with Toyota financial. This was not made real clear until we were in the business office. And the guy in the business office spent a considerable amount of time trying to sell us an extended warranty, and said the cost would mostly be paid for by him lowering the interest rate from 5.35 to 2.9. Even though I told him many times that we would be paying the loan off in months and not years, and he told us we would still owe the difference between the two fiqures so we said no to this offer. He became quite upset at this point and we actually got up to walk out, when he apologized and finally finished the paperwork. This whole process took 4 hours. My last vehicle, a new from the dealer '09 Chevy pickup, the sales process took less than an hour and a half, and I got a better deal. Performance did have a good selection of vehicles and the business was clean and well organized. We had preferred a different color and Rocky located one, but he wouldn't disclose where it was coming from, so we had to wait four days to take deliver. When I got home I checked on the internet and that vehicle was on their lot at another dealership of theirs, 40 miles away. I love the vehicle we bought, and I would go back to Performance again, but likely I'd try to get my credit union to do the deal.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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