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Al Serra Cadillac

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Al Serra Cadillac
6201 S Saginaw St, Grand Blanc, MI 48439 (map)
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Dealership Service Review

5 out of 5 starsservice Rating
Understanding repairs
Written by xlr8mike on 12/19/2014
They made every effort to understand my issues with the car and I had 5 recalls.. Al serra completed everything and had my car ready in 5 hours !! The man who wrote my cts up was very kind and through.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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alserra on 12/19/2014
Dealer Response
Hi Xlr8mike! Thank you for taking the time to let us know how we are doing. We strive to provide the best service we can. We look forward to working with you again. Have a Great Day and enjoy your CTS!
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