Brigham-Gill Chrysler Jeep Dodge Ram
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Dealership Service Review
service Rating
never buy a car here
Written by 10/21/2014
onBought a 32 thousand dollar car and have been to the service department FIVE times within the first two months. was told they did a recall on the breaks TWICE, when they had not. They even put it on the service paperwork that they had completed saying that they had done it. Today, engine stalled, breaks locked, steering wheel locked, car would not start and then would not turn off, moved when it was in park. And, the answer to this was coming in next week. Not a single apology or solution offered. The worst customer service I have ever seen. Told me the car would be detailed and clean when I picked it up, was not even given a car wash or vacuumed inside. No one apologized, just acted like I was an inconvenience. Had to ask to told about the car-even where the windshield wipers in the jeeps were. I would NEVER recommend buying a vehicle from here.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No