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Marcotte Ford


1025 Main St, Holyoke, MA 01040 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (15) No (0)
Service Rating

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Dealership Sales Review

5 out of 5 starssales Rating
Extraordinarily great service
Written by scottandee on 05/21/2015
Well, your service staff (Brian) dug into my Mountaineer and found about 3,000 worth of needed repairs. 168,000 miles on it... Visited with Nichole Beauregard, sales agent and purchased a 2014 Explorer. You should know that over the last 3 months I have visited your lot and show room and never "connected" with the right salesperson. Nichole was extremely knowledgeable about ALL the cars on your lot. She was friendly courteous, outgoing, NOT PUSHY, and very comfortable discussing technology, finance and warranties. We wound up purchasing the car from her in less than an hour. She is an asset to your staff. Buy the way, my wife and I are 62 and she had no problem interacting with us. If any employee recognition is available SHE deserves it. Pat in the business office was great as well. She was able to fully explain the benefits of the extended warranties and we purchased that as well. Fantastic experience. Ps thank you for breakfast. ( have been trying visit your web site and the page keeps on reloading.two days in a row...I was trying to leave you comments about Nichole. She really impresses us with her professionalism.
  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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