Patrick Volkswagen
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Dealership Service Review
service Rating
Recent Service
Written by 12/03/2014
onHad my car in for service due to a supposed oil leak. The Techs cleaned off the affected area and could not readily identify the source of the problem. Asked me to drive it and re-schedule another appointment to pin-point the origin. Brought it in the second time {and this time received a loaner car} for the repair and it was discovered there was no leak. The prognosis was that it was from perhaps an errant oil filling procedure, or a very small weep. I was instructed to monitor it for the next couple of months. The Dealership not only did not charge me, they issued a loaner car, were timely in the service, and were very cordial. They have been servicing this vehicle since new, and I have not been disappointed. I recommend then highly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes