Heritage Chevrolet Buick

My brother–in-law and sister suggested I give Heritage Chev Buick Owings Mills, MD, a chance because they purchased a truck several years and it was a no hassle and honest deal. (Previously they had bad experiences at other dealerships.) Sooooo with that recommendation, I gave them a try. Discovery: Excellent sales team – Russell Macey, Jr. and Jerome Nelson, Jr. Russ, the internet manager, followed up with my online interest and pulled me in. The closer, Jerome, was informative, extremely patient, kind and FUNNY. A special thanks to Vincent Gross, the finance manager. In fact everyone that I met in the dealership was friendly and waiting to assist. In sum: Until I arrived at Heritage, I dreaded stepping into a dealership. The Heritage Team made it a pleasant experience. So pleasant - that I would like to stop in once a month and say “hey, how is everyone doing?." 