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Ourisman Chevrolet Marlow Heights

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Ourisman Chevrolet Marlow Heights
4400 Branch Ave, Marlow Heights, MD 20748 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
5 out of 5 stars (31)
Recommend:
Yes (1) No (0)
Service Rating
1.67 out of 5 stars (18)
Recommend:
Yes (1) No (5)
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Dealership Sales Review

1 out of 5 starssales Rating
STAY AWAY!!!!!!!
Written by smartshopper22 on 02/18/2015
This dealership tried to sell me a car $1,200 above MSRP, then the car had issues, a BRAND NEW CAR, had issues only days after I bought it. Lucky I was able to get out of that deal due to their error! I even ordered a remote start that was to be factory installed and later learned it was a after market by some guy they contract out to.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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ourismanchevmh on 02/20/2015
Dealer Response
I'm discouraged to hear of your negative experience at our dealership. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. So that I may be able to better understand the situation at hand, please contact me at your convenience. I would like to do whatever possible to help regain your trust in our dealership. Sincerely, Kenny Powers, General Manager, 301.423.4000
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