Ideal Buick GMC

My fiancé and I went in to this dealership to test drive a particular car and to our misfortune, we were greeted by Dan. The man was pretentious and disrespectful the whole time and gave us an unwelcomed feeling. He treated us as though our presence was an inconvience and even had us test drive the car alone because he was too busy with other things (those were his words). When we had questions about the condition of the car he caught an additude and told us “this car is far from new” even though it was only 4 years old with one previous owner. We also noticed that something wasn’t right with the way the car sounded and drove so when we addressed this with Dan he told us “I have been a car salesman’s for 13 years I know what I’m talking about and I’m great at what I do.” Good for you Dan, but with your customer service approach I’m not sure how that’s possible. So, after about 45 minutes of being treated like we were uneducated and incapable of knowing what we wanted, we left and took our business else where and got a great deal. I would give Dan and Ideal dealership zero stars if I could. A business is only as good as its employees.