Heritage Volkswagen Parkville
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Dealership Sales Review
sales Rating
Used GTI
Written by 04/07/2016
onRecently bought a Certified Pre-Owned GTI from Heritage VW in Parkville. The staff were VERY knowledgeable about the VW brand and cars. The entire time I felt like they genuinely made an effort to satisfy my wants and needs. They were happy to negotiate to a price point in which I was comfortable. At no point did I feel pressured to sign a contract in which I wasn't completely satisfied. I received a credit rating, and an APR that wasn't to my liking, and searched for other available lenders; ultimately we were able to find an attractive APR after multiple attempts. I can honestly say that I have never had as much "fun" negotiating with any previous sales people for any product. These are good people and will work to take care of you. Thank you Mitch, Melissa, and Joe for making my experience one worthy of sharing to others - for all the right reasons!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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ilovemileone on 04/16/2016
Dealer Response
Thank you for taking the time to review us! Heritage Volkswagen Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a companys success. Thank you again for the wonderful feedback!
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