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Quantrell Subaru


1450 E New Circle Rd, Lexington, KY 40509 (map)
Today 8:30 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Friendly, No Pressure
Written by FlyingFisch on 05/02/2017
I avoid car shopping because I don't like the process. I was pleasantly surprised at Quantrell Subaru because I felt no pressure and the sales person spent an entire afternoon letting me drive four cars and answering my questions. I went home and rechecked the information online (trust, but verify) and printed estimates of average new car prices with dealer discounts. When I went back to buy a different car in their inventory, they let me take another extended test drive. When I asked about discounts their price nearly matched the estimate I found online (they have internet also). I was happy with the result and I am sure they still made a profit for their work. After the sale they included an extensive new owner check out with the vehicle which I appreciated since a lot has changed since 1995 and there are many new features. In a few weeks there will be an optional refresher course that I will probably take them up on both to receive the gas card and I may have some questions by then. All in all this process was far better than my past experiences with car dealerships.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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dealerreply on 05/03/2017
Dealer Response
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Beth Pickrell | Marketing Director | bpickrell@quantrell.org
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