Paul Miller Ford
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sales Rating
poor salesman ship
Written by 06/26/2011
onwent to purchase a truck,looked at it price slightly high left lot salesman called 10 to 14 times offering this and that reached a price we liked and paymentjune 25, 2011 .told salesman wayne internet sales at used car lot would be back to get it after church june 26 ,2011 said ok would be fine ,sunday morning called to see what time lot would be open to pick up truck he said call first could be
SOLD after telling me it was my purchase all he said was"IT IS WHAT IT IS I WASN'T THERE FIRST COME FIRST SERVE,
I PAID NOTHING DOWN BUT I WAS ALL APPROVED FOR IT THE DAY BEFORE. WAYNE INTERNET SALES" I WOULD NOT send anyone to this lot i'm sad in this day in time GREED
takes over GOOD service all about a quick sale and out the door i'm learning they are bad sales people OUT there giving dealerships bad names
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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paulmillerky on 06/28/2011
Dealer Response
Thank you for taking the time to tell us about your experience at our store. We would like to apologize that you were not pleased with the service we provided. Our goal is to acquire 100% customer satisfaction and we are sorry that we did not fulfill that goal during your visit. All of us at Paul Miller Ford value your feedback and I would like to personally assist you to try to resolve any issues. Please contact me so we can discuss your experience and I hope you accept my apology for any inconvenience. Best regards, J.P. Miller President and General Manager
jpmiller@paulmilleronline.com
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