Paul Sur Buick GMC
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Dealership Service Review
service Rating
Poor service and work.
Written byon 03/08/2017
Dealer seems to care more about where you bought car before anything. I did buy the car used from them so, Ican image how much worse they would be about warranty work if I didn't. Had a seat cover put in and the side cover was not installed right, I finished repair myself. On another service a lug nut was left off and they were rude about a rust issue I have with door. Car started rusting with34k mile and 2 years old on rear passenger door. Dealer wants to charge and give you a roadside assistance number to Gm to call about warranty. I won't be doing business or purchasing another car from here.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable