Castle Buick GMC
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Dealership Sales Review
sales Rating
Is zero stars an option?
Written by 06/28/2014
onTalk about false advertising.
Worst car shopping experience ever.
We sent an internet inquiry about a car we saw advertised and received a call back about it.
After confirming the features of the car and the price we were told to come in for an even better price.
We said we were definitely doing the 0% financing.
After traveling two hours through flooded streets and detours we waited a half hour for someone to wait on us.
Then the salesman proceeded to tell us that the price they advertised we couldn't get because we wanted 0% financing and we were not military etc.
He then just left us there.
We sent an email to the dealer about our experience and received one back saying they wanted to correct the situation.
When we called to talk to the manager who sent us the email
we were told no one by that name worked there.
So we asked to speak to the general manager and we were disconnected twice and the third time spent 30 minutes on hold.
Do you think they didn't want to hear what we had to say?
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No