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Elgin Volkswagen

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Elgin Volkswagen
2630 Auto Mall Dr, Elgin, IL 60123 (map)
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Dealership Service Review

5 out of 5 starsservice Rating
Happy to Trust Another VW Service Department
Written by Jeff on 09/10/2019
From the first time maintenance required while visiting the Elgin area, I called and my appointment was expedited. The service took a few days being complex but was fine with me being able to continue visiting my kids and grandkids. Hit the road again successfully and the service was solid. I've found this same personal attention and quality to my service requirements every time visiting the kids, which minor service was done just recently. Looking forward to our continuing partnership, cause my successful driving is a big part of my life, and a great pleasure with a VW GTI.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Elgin VW on 09/11/2019
Dealer Response
Jeff, Thank you for choosing Elgin VW for your vehicle service needs! We appreciate the opportunity. Glad to hear that has taken great care of you! We look forward to your next visit!
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