Biggers Mitsubishi
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Dealership Sales Review
sales Rating
Excellent Sales Service
Written by 12/29/2011
onI bought my 3rd car two days ago.
In October I bought 1 new and 1 pre-owned.
Robb, sales person, was excellent.
Not pushy to make the sales and he gave us his undivided attention plus answered any questions we had.
Never complained when we asked to test drive more than one car. Whenever we came back he was also pleasant and ready to assist us.
Emal, sales manager, always took the time to explain to us anything we didn't understand.
Two days ago we went to buy a pre-owned car and ended up getting a brand new Lancer.
The sales representation is excellent. Jose in Finance only offers you products that will give you more incentives without affecting the monthly payment.
We are very happy with the service we received.
If we get another car we will not hesitate to go back to Biggers Mitsubishi in Elgin.
Just to add the Service department is also outstanding.
I don't know why someone will go anywhere else.
I highly recommend this dealership.
You will get the price they tell you from the start and will work with you on the payment.
If for whatever reason you are not satisfied with the sales service, make sure you talk to Emal and he will take care of the situation.
Even if is after you walk out of the dealership and you have questions, talk to Emal and I can assure he will clarify things. In my family we are all very happy with our Eclipse, Sport Outlander, and Lancer. We are considering the Galant next.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes