Biggers Chevrolet
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Acted like a chop shop
Written by 07/31/2010
onI bought a used Audi S4 from this dealership recently. They showed me a carfax assuring me that the car had been in no accidents, and when I questioned them about the tires, transmission, and clutch I was assured that everything had been checked out and was good to go. I trusted this, which was a mistake. When attempting to set up insurance for the car, the agent informed me that the car had been in an accident in June of 2009. This alarmed me, obviously, so I took the car to an Audi dealership and spent 200 bucks getting it fully inspected. They found that the clutch needed to be replaced, as did the tires (along with alignment). This is about $3,000 worth of work. I went back to them with all of these concerns, and while they told me on the phone that I would be taken care of and they wanted me to be 100% satisfied, I was not treated as if this was truly their intent. To make a longer story short, I was told that I bought the car "as is" and they would not even do me the favor of replacing my tires (after the Fred the used car manager claimed that the clutch in fact did NOT need replacing according to him. Even if it did, he said that it was not his problem). They acted like a chop shop and I will not ever recommend them to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes