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Bob Jass Chevrolet


300 S Main St, Elburn, IL 60119 (map)
Today 8:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Thanks Bruce for wasting our time
Written by oyte on 06/01/2014
We noticed an ad for a vehicle advertised on the Internet and drove over. the dealership was closed but the repair area was still working on vehicles. We could not find the advertised car and inquired at the repair shop. the mentioned they often posted cars they did not have to drive traffic and it was not unusual. the next day we called the dealership and spoke to Bob and he assured us they had the car on the lot (it was assumed one of the salesmen drove it home the previous night). So we immediately left and drove the 40 minutes to the dealership only to find out they did not have the car on the lot. They claimed they had the car and sold it the previous day and ol' Bruce did not check their inventory when we called and then immediately tried the bait and switch maneuver. Please...sorry Bruce but as all three of our family members will not be doing business with Bob Jass Chevrolet. You wasted 80 minutes of my time when I could have been testing autos that actually existed.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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