Jim Ellis Mazda of Marietta
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Dealership Service Review
service Rating
Outstanding Service - Always!
Written byon 11/16/2014
One of the main reasons I keep coming back to Jim Ellis Mazda of Marietta is because of the professionalism of the employees in the Service Center. They genuinely care about customers and are always thorough, efficient, and above all, honest. I have had negative experiences with other car repair chains and dealers trying to take advantage of me, but I have never once felt that way about the people here. Eddie has been there ever since I got my first Mazda and I think he has worked with me on the vast majority of my visits. I look forward to seeing him every time I stop in and it gives me peace of mind to know that he and his team are going to take good care of my car. And just as important, I can see that I am truly valued as a customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes