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Gwinnett Place Nissan


2555 Pleasant Hill Rd, Duluth, GA 30096 (map)
Today 7:00 AM - 9:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
Be careful. Not honest try to rip off.
Written by ykhalon on 08/28/2010
Be careful. Do not take your car to service in Gwinnett Place Nissan, they will try to rip you off. They will give you a false list of items that need to be repaired. Very dishonest and unprofessional people that ethic is the last thing in their menu. I took my car to Gwinnett Place Nissan (GPN) for an oil change. After an hour or so a service man approached me with papers contains list of items (over 20 items) he said need to be fixed or replaced for the amount of $4050 . I was astonished since none of the items in the list need to be repaired or replaced. Interesting enough, I took my car a month before this service to other Nissan mechanic that indicated that the car is in a perfect condition. Some of the items in the list which according to GPN need to be replaced like exhaust system, drive belts, spark plugs, spark plug wires, coolant, transmission oil etc were all new. Basically, Gwinnett Place Nissan was trying to rip me off. They also tried to sabotage the car by leaving the oil seal open. When I spoke with the service person about it, he said that they did not perform any test or inspection but just follow the manufacture recommendation to what need to be replaced and repair when a car reaches to certain miles. From my experience I concluded that GPN acts like [violative content deleted]; they mislead their clients in order to make a quick profit. Also they are very rude.
  • Recommend this dealer? No

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