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Ed Voyles Acura

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Ed Voyles Acura
5700 Peachtree Industrial Blvd, Atlanta, GA 30341 (map)
Today 8:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Sales refuse test drive request
Written by chjvc1026 on 10/22/2016
On Saturday (October 22nd) I went in to the Ed Voyles Acura (at 5700 Peachtree Industrial Blvd Atlanta, GA 30341) with my families who are thinking about getting a new SUV. While I am not the primary shopper but I have also been actively looking for new cars so all three of us decided to request a test drive. However when I ask for a test drive the sales Lloyd Johnson refused and said "If you are not buying a car then you can't test drive." Extremely disappoint in such service and discrimination. If that's the way Acura train its dealer and sales then I can honestly say I would not recommend this brand anymore.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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voylesacura on 10/26/2016
Dealer Response
Thank you for taking the time to share your feedback with our team, Jonathan. Our top priority is the satisfaction of our customers, and understand you had some concerns regarding the level of customer service you received. We work hard to provide a welcoming environment for any and all customers, and apologize for any miscommunication on our part with you during your visit with your family. We appreciate your willingness to speak to us over the phone to work and make things right this past weekend. We wish you the best, and thank you for your time.
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