Athens BMW
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Dealership Sales Review
sales Rating
Best sales experience to date
Written by 03/21/2017
onThis was my fifth car purchase, four of which have been BMWs--one that was purchased from an independent dealer and two that were purchased from another BMW dealer in New Jersey, where I'm a preferred customer. However, since relocating from New York to Georgia three years ago, I'd settled on another BMW dealership in the Atlanta area for service, and I assumed that I would purchase or lease my next BMW from them.
Athens BMW came to my attention by way of the Perks at Work discount program. When I filled out the form to find out what dealers in my area honored the discount, I was referred to Athens BMW. Alex contacted me in follow-up to my inquiry, and we discussed what I was looking for, as well as current incentives. In follow-up to our conversation, I sent him the details on the car I was driving and a couple of vehicles that I found on the Athens BMW website that I was interested in.
When I visited the dealership in person, Alex and Justin were professional, knowledgeable and friendly. More importantly, they were attentive and responsive to my needs. The finance portion of my purchase experience, handled by Christina, was very smooth, swift and efficient with no surprises! Well there was one surprise--my payment was lower than expected because Justin was able to secure more for my trade-in than initially quoted!
The Athens BMW team doesn't have to say how much they value customers, they demonstrate it by their actions and value-add services like Warranty Forever and service loaner valet drop-off and pick-up.
When the time comes for my next BMW purchase or lease, I will absolutely return to Athens BMW as well as recommend them to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes