Courtesy Hyundai Tampa
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Dealership Service Review
service Rating
Faster than Expected. Great Coffee, Friendly Staff
Written byon 10/06/2015
I took my Santa Fe in because I'd received a letter stating a gasket could be leaking and dripping onto the alternator. Fully expecting (because I'm female) they'd say there was nothing wrong, I was surprised when Andrew my Service Consultant said they were going to go ahead and do it anyway. I was told it would take 3 hours, I expected 4. I was wrong. All the work took less than 3 hours and they washed and vacuumed the car too. Excellent coffee kept me going, but the musak in the building is SO AWFUL I would have been a screaming wreck if the work had taken a minute longer! It's also freezing in there, take a snow suit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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service_1 on 11/11/2015
Dealer Response
Thank you for the great review of Courtesy Hyundai. Your satisfaction is important to us, so I am pleased that Andrew and the rest of the service team worked faster than expected. We look forward to working with you again. Damian Gonzalez, General Manager
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