Gettel Acura
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Zack is Great!!! Best experience EVER!!!
Written by 06/21/2015
onI'm 51 years old, and of all the vehicles I've bought in my life, this was by far the best experience. We bought a brand new 2016 MDX from Gettel Acura in Sarasota, even though we live North of Tampa. The reason was two fold - best price, and customer service BEFORE we even saw the vehicle. The backstory is that we called local Tampa area dealers. Some didn't even call back! The ones that did could not match the price from Gettel. Zack not only assured us over the phone of what he had available, but drove the vehicle up to Tampa for us to test drive it!!! (All I can say to Tampa Acura dealers is - you losers need to learn a lesson here). To be fair, we were working with a local Ford dealer and considering buying a 2015 Expedition. But to get the same or rather "similar" features that the MDX had, we would have needed to purchase a "limited" model for about 10K more!!! (and beleive it or not, we had the Ford employee "A" plan discount applied as well....it was laughable). Anyway, back to Zack and Gettel. Zack is a really respectful young man who treated us honestly, and went above and beyond to make our whole experience a pleasure. The dealership is a really nice facility, and Robert the finance manager was very easy to work with - we were in and out in about 2 hours. (I have had experiences in the past where I've been at a dealership 5-7 hours - at night - last one to leave the lot....how refreshing to see that Gettel just does what dealers should do - no BS, just great service. Now that I know what to expect from Gettel, I wouldn't blink an eye to drive 200 miles, and you can bet that my next vehicle will be from them. A big THANK YOU to Gettel Acura and their team, but most importantly to Zack - because of your you, it was fun to buy a car again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes