Airport Kia
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Dealership Service Review
service Rating
Careless service employees
Written by 01/08/2015
onI brought my kia Amanti in to have new keys & key fobs coded on nov 26 2014 as scheduled. I also asked to have the abs brakes checked since the abs light has been lit. Two hours later the service manager told me the work wax done. I paid & drove off. I stopped at a store on the way home and discovered the didn't code the key fobs. I returned to dealer & the service manager made some lame excuse and had the fobs properly coded. This took another hour. When I got home I looked under the hood and discovered they had forgot to replace several of the fasteners on the engine bay covers and forgot to replace a cover over the brake fluid filler. I found the cover for the fuse block laying down alongside the engine. All requiring another trip to the dealer where they acted like all this was no big deal.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable