Rob Lambdins University Dodge Ram

Just to give you some background information, I recently purchased a RAM 1500 with my son earlier this year and I left positive reviews at the time for the salesman named Claude. The reviews at the time were earned. However, on July 6, 2019, I returned to the dealer in order to buy another RAM 1500 and of course I went back to the previous salesman named Claude (MISTAKE). The original internet price listed was $31,990, Claude tells me that they can do $32,990 on the vehicle and I agree its a fair price. While discussing the price with Claude he tells me that I also have to pay a dealer fee of $895 (most dealerships have a dealer fee) but he also wanted to charge me an extra $695 for paint protection and interior cloth protection for the seat. I told him that's already included and is not a normal fee, remember I just bought a truck there a few months ago and this fee was not charged. After some back and forth, Claude agrees to waive this $695 (Claude was trying to scam me by making up a fee). I hope this is not a normal practice of taking advantage of your customer base. Claude then goes in the back office and comes back out about 5 minutes later and says he has some bad news, he stated that he can not do the price of $32,900 (which was already agreed upon) Claude stated that the actual price would be about $36,900. I guess Claude's word is no good, so be careful, his words don't match his actions. I got my bank card back and walked away. That same night I received a generic e mail from University Dodge basically saying that they know I saw a saleman today and what can be done to get a deal done. I basically responded back as I did above. I then received an e mail from Mr. Aicher stating that if I can come in they can do the deal at $32,900. I commend University Dodge for trying to do the right thing But the treatment I received as a returning customer from Claude, saying one thing and doing another, making up fake charges for customers is unacceptable. Instead of dealing with trickery and dishonest individuals I would recommend going to another Dodge dealership where customers are valued and not lied to.