Coral Springs Kia
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Excellent ia Sales and Management Professionals
Written by 01/08/2015
onI would like to take a moment to praise Gary as an excellent manager of Coral Springs Kia and my professional sales associate Seyhan
Time spent working in the business of new car sales have taught me to appreciate a quality buying experience,
Even though my deal was taken away by circumstance that happens and is often frustrating,in the car sales business. Gary worked a bottom line slim margin deal for me without back and forth bouncing or playacting. The number turned out to be below research I conducted.
My reason for this transaction is to minimize documented medical back issues in the hope of feeling well enough to stay out of my home long enough to take care of as many necessary issues as possible.
For this reason buying a used vehicle presents the percentage risk of chance I cannot afford to take, should the former occupant vacated the vehicle for mechanical reasons I may not learn during the purchasing process, Of course no dealer or private seller you might purchase from can answer this question for you, Its a percentage risk the buyer must decide based on your ability to wor with your range of outcomes.
Currently the math for me has taken a turn that needs to be harnessed and therefore I could not forgo the opportunity received to save a few hundred dollars off this current purchase which projects to be vital to me as life evolves
Most dealers (particularly Rick Case.Honda's internet and Hyundai's service department) are of the idea that profit and satisfying the goals of their manufacturers out weigh thei r published goal of converting a stranger to a loyal customer.by taking ACTIONS that focus on really helping the individual at moments of truth.
Therefore it is my pleasure to whole heartedly recommend both Seyhan who did a very through test drive with me around closing time and stayed in contact with me. Gary C did exactly what he promised and made sure I was comfortable with the number i was going to close at. In closing let me say that the only reason this deal went elsewhere is that the ownership of a competitor just happened to be alert when a request I made in an attempt to verify my equipment list required me to populate buyer information fields and lightening stuck for me this one time when I must be focused on the bottom line.
Please give Gary C and Seyhan a fair opportunity to earn any new or pre owned business and I am sure you will agree in the end they both deserve it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
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megancrosby on 02/19/2015
Dealer Response
Thank you so much for your kind words, 5 Star Rating, and incredible feedback. We are very fortunate to have a wonderful staff here at Coral Springs Kia and love when our customers see all the hard work and dedication our guys (and gals!) endure for their customers. You said it correctly, "converting a stranger to a loyal customer" that is our mission day in and day out. You are part of our family and thank you for giving us the opportunity to get you into your next car. We look forward to having you back at Coral Springs Kia! Sincerely, Megan Crosby-Borgese
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