Price Honda
Back to Service Reviews
Dealership Service Review
service Rating
Couldn't fix it
Written byon 05/25/2012
Several months after purchasing our new 2010 CR-V EX-L the car developed a squeek in the rear hatch area. Made a appointment and they said they fixed it. Several hours after leaving the dealer, the squeek continued. Dealer was closed by then. The lied on the repair order about what was done to fix the problem. We went to another Honda dealer and they were able to fix the problem. It was all covered under warranty, but I had to take time off of work since they don't do repairs on Saturday. The other Honda dealer does. I still go back for a rear axle fluid change, but that's about it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable