D Addario Cadillac
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Dealership Service Review
service Rating
Efficient service department
Written byon 04/14/2014
We are visiting in CT and my SRX indicates an oil change service is due and there is a problem with the passenger side front tire. Yes, I have the car equivalent of a smart phone. My wife took the car in for service and I was expecting to pay; but no. The oil change and service are part of my warranty so no charge. I was surprised as I have had other high end cars under service warranty only to find being out-of-state meant sorry,you pay. And all tires were checked and adjusted as needed. So kudos to my service advisor Ivan C. and to the courtesy he showed to my wife.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes