Gary Rome Kia of Enfield
Back to Sales Reviews
Dealership Sales Review
sales Rating
Bad Service
Written by 01/05/2008
onI called and told them my price range, was told they had a vehicle in stock within my range. I got there, test drove the vehicle and then when we sat down was told the car was actually $1000 higher than my range. The sales guy acted like he didn't know that I wanted everything (tax, title fees and registration) included in the sale price even though I said this over the phone......Long story short, the manager raised the price $1300 more to buy the vechicle than what I had actually been lured to the dealership for in the first place. I was lied to over the phone to get me to come in and see the car, then they tried to raise the price on me. I would rate their customer service a 0 out of 10.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No