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Stephen AutoMall Centre

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Stephen AutoMall Centre
1097 Farmington Ave, Bristol, CT 06010 (map)
Today 10:00 AM - 8:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
Bad Dealer
Written by BADDEALER on 02/03/2018
Service department is horrible. The work is sloppy, they don't really check your vehicle, and I wouldn't trust them to do any real mechanical work.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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stephenauto on 02/06/2018
Dealer Response
Hello, We are sorry to hear about your experience and apologize for any inconvenience this has caused you, but with the information provided we don't have much to work with on what went wrong. When you get a free moment please call one of our Service Managers so that we can address the issue. GM Service Manager Donald Basil 860-584-7394 Toyota Service Manager Brian Betancourt 860-584-7390 Thank you.
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