Stephen AutoMall Centre
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John Gondek
Written by 06/09/2016
onI am not the type of person who trusts a lot of people at first glance. Dealing with Saiid and Andy was a pleasure from the get go. My first lease car was a 2014 Camry Hybrid. Got nothing but friendliness and truthfulness from them. I needed body repair from somebody dinging the side of the car, and again when I got rear ended in traffic. Not only did I get top notch service from Saiid and Andy, but also from the body shop. Had several estimates for repair, and not only were they higher than Stephens, but they weren't even close. The car looked like new after the repairs.
My second lease car which I just took possession of is a 2016 RAV4. Again, no pressure, just good advice. Even though I wanted to end my first lease early, they told me I could get a better deal by waiting. So, I did for a few months. Still went back early because my mileage was getting near the cap, and with summer here, vacation would take a toll. Plus I wanted an all wheel drive vehicle for next winter. I was offered such a good deal that I got more options on the RAV4 that I thought I could afford. I had considered another brand car, but was pressured or bullied by the finance manager at the other dealer to buy a service that was not necessary. So, the bottom line is, no pressure from Saiid or Andy, just friendly service with opinions and options. I'm 73 years old, so I've been to a lot of dealerships, and this is the best place to buy or lease that I've ever been to.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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stephenauto on 06/09/2016
Dealer Response
Thank you John for the great review and for coming back! We love when customers comeback because then we know we did a good job. Enjoy your new RAV4!
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