Stephen AutoMall Centre
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Dealership Service Review
service Rating
Bad Dealer
Written by 02/03/2018
onService department is horrible. The work is sloppy, they don't really check your vehicle, and I wouldn't trust them to do any real mechanical work.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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stephenauto on 02/06/2018
Dealer Response
Hello,
We are sorry to hear about your experience and apologize for any inconvenience this has caused you, but with the information provided we don't have much to work with on what went wrong. When you get a free moment please call one of our Service Managers so that we can address the issue.
GM Service Manager
Donald Basil
860-584-7394
Toyota Service Manager
Brian Betancourt
860-584-7390
Thank you.
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