AutoNation Chrysler Jeep Arapahoe
Back to Sales Reviews
Dealership Sales Review
sales Rating
This place sucks!
Written by 01/04/2018
onWORST VEHICLE BUYING EXPERIENCE EVER!!!!!!!!! Having dealt with numerous dealerships in my life, I must say this place is just awful! Condescending, insulting, deceitful and unprofessional. The 2008 Toyota I purchased from them is plagued with engine issues after putting less than 200 miles on it. I should have had an independent mechanic do a pre-purchase inspection because it would have revealed a failing engine. My vehicle quit running after 2 days, all plugs drown out from engine oil in the galleys, not good! Dirty engine oil and filter that was 2 quarts overfilled. What a mess! Sales Manager Matt Urland would not respond to my email and has the audacity to give me his office number of 000-000-0000 no less than 3 times in his correspondence. I do not need to be treated like that after giving you thousands of dollars of my hard earned money! Took 5 hours for the buying process and that was with no trade in or financing paperwork for them to navigate. As i am finally taking possession of my vehicle I get approached by a salesperson laughing "that i will be passing everything but the gas station in that thing" as he walked inside. After sale, the only interest they have in me is auto-generated emails trying to get me into their poorly rated service department to fix my lemon, no thanks! Skeevy, high-volume, corporate, get those cars out the door feel to this place for sure.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes