Skip to main content

Platinum Chevrolet


3001 Corby Ave, Santa Rosa, CA 95407 (map)
Today 8:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating
Recommend:
Yes (0) No (1)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
[non-permissible content removed]
Written by diamondwrks on 07/01/2016
**Since I first posted this review on yelp I have spoken to the Owner of this Business and he was absolutely no help as well. Their lack of Customer Service and their selfish nature obviously comes from the top of this organization down. AWAY FROM THESE GUYS!!!! I took my Brand New Truck with appox 5,000 miles to there Service Department on May 2nd for an Oil Change and a couple minor warranty items and not only did they lie to me about getting it back the same day but it took them 3 days to return my truck......it gets worse. I had to call to get status updates several times as no one was calling me to let me know what was going on and upon my last call they told me that there was an accident in the shop and that my New Truck had been damaged. REALLY? Fast forward to today June 13th.....still no resolve. They gave me one option for making this right and that was to allow them to take my Brand New Truck to their body shop of choice and have them repair and repaint my truck. No Thank You. I sent an email to the General Manager today and I am posting this yelp review to try and get their attention so that settlement can be made and I can keep on living my life. I will never return for Service or to buy another Vehicle. STAY AWAY from these people they only care about one thing and that THEMSELVES!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.