Stevens Creek BMW
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Dealership Service Review
service Rating
Air bag replacement (recall)
Written by 11/05/2016
onAfter arriving at the dealership, I waited 35 minutes before speaking to a service technician. Cars were lined up all the way to the street. They mumbled something about being short-staffed that day. Once I spoke to somebody, the service went as planned and on time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes