Capitol Kia

The lack of communication makes this dealership a no go. My first contact with this dealership was through the Costco Auto Program. Felix, the internet sales manager, promptly sent me an email and phone call to follow up on my request for Forte5 asking for more information about what I was looking for. When I called back he was busy and told me he would call back in 15 minutes. He never called back. A couple of days later I decided to check the inventory only to see they did not have the trim level I was looking for, but did have another model of car I was interested in, the Niro. I went to the dealership to test drive the Niro. Terrall the sales person who helped me was very knowledgeable about the car and helpful. Since they did not have the trim and color of car I was looking for I asked for information about the car he did not currently have. He told me that he would find the information and email me that night. It has been 4 days and I have not heard a word. I will not purchase a car from a dealership that cannot/will not communicate with its customers.