Calstar Motors
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Dealership Service Review
service Rating
Terrible customer service
Written by 07/06/2011
onAfter you buy a car @ Calstar, the customer service is non-existent!
They switched the brake lines on the hydraulic control assembly of my Mercedes, causing it to dangerously swerve to the right and increasing brake time, but they refused to take responsibility for it and were extremely rude and condescending.
I will NEVER give them my business again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No