Anchorage Chrysler Dodge Jeep Ram Center
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Dealership Service Review
service Rating
Patriot
Written byon 02/06/2015
I bought a 2014 jeep patriot latitude 4x4 in August of 2014 and ever since day one it's been nothing but problems especially with it dying when it pleases and there's never a anything wrong with it and im always back where I started. It died last week and almost caused me to get into an accident and for probably the 4th time it's in the shop for the same problem , all I want now is to get a lawyer and do the lemon law!! And get a Dodge Dart and hope and pray to God it won't be another POS..
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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anchoragecdj on 02/09/2015
Dealer Response
Thank you for sharing your feedback with us. I am very disappointed to hear about the frustrations caused in regards to your new car purchase. I would appreciate the chance to speak with you directly, so I can learn more about your experience, and we can try to reach a resolution. Please reach out to me at your earliest convenience.
Sincerely,
Kristine Horst- Customer Relations Manager- (907) 264-2264- hubbardkristine37@yahoo.com
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