Hiley Volkswagen Huntsville

The used car manager from this dealer, Melvin S., does not care about Customer Satisfaction. He blamed other people working under him for the problem and refused to work with me to make up for the set of new tires and brakes that the dealer originally said have been put on my vehicle. It turned out that non of that services has been done to the vehicle. Mr. Melvin S. said he did not tell me that the tires and brakes are new on my vehicle, therefore he has no responsibility, and left me sitting with the salesman, who later offered part of his own paycheck to help close the deal. Shame on a company that keeps a manager like Melvin S.!