January 9, 2013
When backing our long-term 2012 Jaguar XF Supercharged at an angle into my driveway this weekend, I heard a sound that's familiar to convertible owners: That twisting, creaking sound where the top meets the header of the windshield. But our Jag is a sedan and the noise comes from the sunroof.
Once noticed, I began hearing it on every driveway taken at an angle. I searched the internet and while there isn't a related recall or even technical service bulletin, I did find that this is a familiar trait to the XF and owner forums are filled with this same observation. Is the chassis really so flexible, or does the sunroof gasket simply need a little silicone? The consensus seems to fall to the latter.
Chris Walton, Chief Road Test Editor @ 16,534 miles
December 18, 2012
I don't see a whole lot of Jaguar XFs on the road, especially in comparison to typical midsize luxury sedan picks like the BMW 5 Series and Mercedes-Benz E-Class. And from a car shopping standpoint, there have been some pretty valid reasons for that in years past. But I'm glad we have this 2012 XF in the fleet as spending time with it makes me think more people would be wise to consider it.
The 2012 model received some worthwhile upgrades (refreshed styling, new seats and an updated touchscreen interface) while the 2013 Jaguar XF gets available all-wheel drive for the first time plus new, more fuel efficient engine options.
Even more important to me: while one car is by no means indicative of the whole line, it's worth noting that our long-termer has been very reliable these past six months and 15,000 miles. That's a welcome contrast to the rather poor reputation for reliability the XF earned in prior years. I had expectations for our car spending a lot of time at the Jaguar dealership, but so far that's not been the case at all.
Brent Romans, Senior Automotive Editor @ 15,710 miles
December 03, 2012
Our long-term 2012 Jaguar XF is a popular car around the Edmunds offices, and deservedly so. It is hard to pass up a combination of great looks, a powerful V8, and a lavish interior.
The Jag hit the 15,000-mile mark in just six months. Driving to Alaska and back definitely helped us reach this milestone faster than usual.
These 15,000 miles have arrived without any major issues, despite what you hear about Jaguar reliability. Still, we'll knock on wood just in case.
We anticipate this car will go way past the annual 20,000-mile goal we set for all the long-term cars.
Ron Montoya, Consumer Advice Editor @ 15,097 miles
November 19, 2012
On Saturday I checked the Jag's tire pressures. They were spot on; 34 psi cold all around. Then I drove the car quite a bit and parked it in my driveway about 4 pm.
When I returned to the car three hours later it told me the right rear tire was flat and it was right. That Dunlop was down to 17 psi.
November 14, 2012
Last week we reported on a fuel system recall for 2010-2012 Jaguar XFs. We called the Jaguar hotline and the operator informed us that our call was not part of the recall.
A few hours passed and our phone rang. It was Jaguar, "We researched further and found out your car is affected by the recall. Parts will be available beginning December 7th." Strange.
According to the recall notification, "Most of the affected vehicles were built between April 2009 and January 2010." We don't fall into that category. The notice added, "But a small number of 2010, 2011 and 2012 vehicles have had a fuel tank fuel outlet flange fitted as a service replacement part."
Perhaps the flange was replaced prior to our receipt of the car. Perhaps it is just a precaution on the part of Jaguar. After all, they do own the car. Regardless, we'll keep you updated.
Mike Schmidt, Vehicle Testing Manager @ 14,080 miles
October 02, 2012
As you no doubt remember, somewhere around the midpoint of our really long drive to Alaska, the Jag surprised us by being 2qts of oil low. Unsurprisingly, the Jag's preferred Castrol SLX 5W20 juice was nowhere to be found. We did the best we could finding a nice 0W20 for relatively cheap -- it was that or cooking oil.
That, combined with the new wheel wobble made the decision to take it to get service a no-brainer. We were about 1,500 miles from the deadline, but with a wonky wheel, 2qts burned and 2qts of non-matching oil, we weren't going to worry about a few miles. If they wanted to charge us because of this (instead of counting it as our scheduled free maintenance) we were fine with that.
We took it in for service at Hornburg Jaguar/Land Rover in Santa Monica before we even had a chance to get it washed. The service adviser looked impressed and asked, "What'd you do, drive it cross-country?" "Farther," I said. (Note: For those of you not in L.A., a dirty car is not a common site. A dirty luxury car is an abomination. Dirty cars are so uncommon they're a talking point.)
I told him about the burned oil, about the wobbly wheel and left the car there just shy of 9am. He said I'd get a call by noon when it would, probably, be ready.
I called at 2 and left a message.
And then again at 3.
And then again at quarter-to-5.
And then again sometime after they'd closed for the night.
The next morning I started over. My guy wasn't in yet, but I asked to speak to the manager. "Sure, she just walked in," quickly turned to "I'm sorry, she's in a meeting."
Finally, after two messages that day, she called me back and told me we were just waiting on a senior tech to road test the car. She assured me I'd get a call from my adviser as soon as possible.
Around 11, I got a call from the adviser saying the tech had driven it, confirmed the wheel wobble (thanks) and that it turned out to be a bent rim. We can't pinpoint exactly on which stretch of nearly-unpaved Canadian roadway this happened, but that hardly mattered. They'd attempt to balance it as a quick fix.
The balance took and we were allowed to pick up the car something like 24 hours after the initially agreed upon time. When we showed, the car had gotten a quick wash and thorough interior vacuuming. There was no charge.
As for the wheel balancing: It's good, but not perfect. I notice it, perhaps because I know. Others may just think the pavement's rough.
Days out of service: 1 night
Mike Magrath, Features Editor @ 11,395 miles
September 24, 2012
I like the idea of electronic oil monitors. I like that they can warn you if things are going poorly on the fly. I like that they offer the convenience of checking your oil without getting dirty. I like that it should, ideally, make monitoring your oil level easier and thus help more people to do it more frequently.
With a normal dipstick it takes all of, including washing your hands after, 60 seconds to check your oil. It's ideal to let the engine cool for a bit first, but if you're on a massive road trip you can sort of fudge this and check it hot. It'll read a little high. That's okay. You can even, :::gasp::: check it on a non-level surface. It won't be exact, but you'll get a reading.
The Jag doesn't give you a reading in any of these circumstances. You have to park it on a level surface and wait. For 20+ minutes. Until that time, you get a warning that says "Not Available See Handbook." Waiting 20 minutes does not play into the way I do road trips so instead of checking the oil at service stations, I was checking it 10-20 minutes after I checked into the hotel at night. This is far, far more annoying than simply washing my hands.
The second strike against these things is the accuracy. Thanks to an early oil change, we went on this road trip with relatively fresh (@1,000 mile) oil. On Day 1, the electronic thingamabob said we were A-OK on that front and we started off. Day 3, the oil read good, too. Same for day 5.
On day 7 we were, all of a sudden, 2 quarts down. 2 quarts!! This wouldn't have happened with a dipstick.
As you can imagine, the Yukon Territory doesn't see many Jags and the woman running the local/only store was as surprised as I was. "That pretty new car's burning oil? What a shame. Take a bumper sticker." The sticker says, "I drove the Alaska highways BOTH WAYS, Damnit!"
Mike Magrath, Features Editor, Edmunds.com
September 24, 2012
It took five days to make it the 3,598 miles from Los Angeles to Death Valley to the Buffalo Jump to Alaska.
The guy we met at the Tok (Alaska) gas station was from Arizona which is, at this distance, close enough. He, and his turbodiesel Ram had been on the road since June and put 12,000 miles on the odometer. Considering the sights we saw -- and drove straight past-- that timetable seems more fun.
July 13, 2012
I took the XF in for an oil change yesterday at 2,217 miles. That's early even for us. But an early oil change is protocol for us now given the heavy service our cars see.
I visited Anaheim Hills Jaguar in -- you guessed it -- Anaheim Hills for the first time and was neither impressed nor annoyed by the service. My service writer told me the XF wasn't due for service yet and didn't try to upsell me in any way. In fact, it seemed utterly routine when he set down the $225 estimate for the service and parts. I signed the paperwork and headed home.
A few hours later I got the call that the car was done and was being washed. Here's how it broke down:
- Labor @ $130/hour: $65.00
- 9 quarts Castrol SLX 5W20:$99.00
- C2D3760 oil filter: $34.62
- Hazardous waste fee: $4.68
- Tax: $10.36
Josh Jacquot, Senior editor
July 11, 2012
We were out at the track yesterday and part of the pre-test inspection includes checking all fluid levels. Now, I'm no technophobe, but I think car makers should at least give us the option of checking oil levels the old-fashioned way.
So there I was, in front of the Jag with the hood open. Brake fluid, check. Coolant level, check. Oil? In the absence of a telltale yellow dipstick indicator, I went right to the XF's touchscreen. After flipping through all of the menus a few times, I found nothing. Sigh.
Alright, fine. RTFM.
In order to check the oil, you have to toggle through a few screens on the gauge cluster with the power on but engine off. No big deal, BMWs do this too. But you also have to wait 10 minutes for the engine to cool down. Ugh.
I moved on to other tasks while the Jaguar slowly assumed the ambient temperature, tightening lugs, weighing cars, etc. Fifteen minutes later, I still got the "Not Available" message, but a few seconds later I finally got a reading.
July 06, 2012
If you're going to own a car like the Jaguar XF Supercharged, then you should use it to drive someplace far away. Otherwise it's like owning a twin-engine offshore powerboat and never going beyond the breakwater.
So going north I found myself once again going past Blackwell's Corner, so I did the obligatory photo session in front of the two pieces of John Cerney artwork (you can also see the tall, full-length figure in the background), and bought some gas and also something to drink from the big store with all the 1950s memorabilia.