Pre-Road Trip Oil Change - 2010 Ford Fusion Hybrid Long-Term Road Test

2010 Ford Fusion Hybrid Long Term Road Test

2010 Ford Fusion Hybrid: Pre-Road Trip Oil Change

November 02, 2010


I had big plans for the 2010 Ford Fusion Hybrid. On Monday, we'd make the 300-mile drive to Vegas for the 2010 SEMA show, and then, on Wednesday, we'd head to San Francisco for another work-related event by way of U.S. 95 and the Tioga Pass (California Highway 120), finally returning to Los Angeles on Friday. We'd log over 1,300 miles. Road trip! Fun!

So on Saturday afternoon (October 30), when the oil change light came on at about 9,500 miles, I knew I'd have to address it straightaway on Monday morning. No problem. Santa Monica Ford's website indicates the service department opens at 7 a.m.

I arrived a bit after 7:30 but ended up an early bird anyway. Turns out the service department doesn't actually open until 7:30, but no one has bothered to update the website. Eh, OK.



One of two friendly service advisors asked if I had an appointment, and I offered a cheerful no, explaining that I was about to set off on the open road and that I was hoping they could change the oil and rotate the tires while I waited. No problem, I was told.

I went to the waiting room, helped myself to some coffee, and after a bit more than an hour, I got antsy and wandered out into the service drive (it's a small dealership). The service advisor beckoned me to the cashier's desk, and let me know that my car was ready. I paid $43.43, including tax, for the service -- against an original estimate of $45. This is a good price for the Republic of Santa Monica, and I was out of there before 9 a.m.

If only the rest of my trip had gone this smoothly.... Stay tuned for a surprising twist.

Erin Riches, Senior Editor @ 9,603 miles

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